Kapitan Gimmo

This was my second visit in this branch. Unfortunately, I recently experienced poor service from a cashier during my visit. The cashier seemed disinterested and lacked basic courtesy. Transaction errors were made, and overall, it was an unpleasant interaction. Improvement in customer service is essential for a positive shopping experience. 12/29/23

We have been here before, to indulge in their unli crabs. And since the restrictions are being loosened, we went here on an afternoon. And our guess was right, we were the only diners. Sadly, the unli crabs have been taken off from the menu. Understandable, during these times. There are a lot of things that are unavailable and inaccessible. They have other unlimiteds, however, but we were not ready for it yet. So, we decided to take on the bundles. Note that, it is impractical for you to dine here alone, since the servings are always for 2-3 persons. The seafood platter is really worth it. You get to taste the real thing. And, they do not include crabsticks or fish balls, to dignify quantity. And, they are really fresh. We also included chopsuey, fish fillet and buttered chicken paired with 2 plates of fried rice. All are deliciously tasty. We went home full and satisfied. And the cashier / server was courteous and amiable. Update: Nov. 29,2021 Went back here....sadly, as more people are dining in, service has suffered. Others were served first, even if we were the 1st to be there. We waited like 20 minutes. But, that's fine. Problem is, even the platter's serving was minimized. The squid is more breaded.And the taste is not the same.Even the scallops were small & few. I'm referring to the seafood platter A. The chopsuey also is not the same. The vegetables were saggy and tastes old.And the girl from the counter, when called, makes you wait. And is more into the phone than attentive to their guests. Coming from the restrictions, when businesses are just starting over, servers should give their utmost for the business to recover. Because, if this will be the case as mentioned, I doubt if I will ever go back.

Although this place is famous for its unlimited seafood, the first time I went here, I did not order that option but rather ala carte. I ordered, to share with a friend, lechong paksiw+garlic butter chicken and yang chow rice. My other friend, she did order the unlimited with crabs. To be honest, I enjoyed the choices we had, I think my friend also enjoyed her sumptuous seafood plus the portion was really loaded. Next time I visit this place, promise I will order the unlimited.

First time to visit Kapitan Gimmo and happy to say that it did not dissapoint me, their crabs was really tasty and the servings and size definitely worth your money. Their staff were also friendly and attentive. They were really quick, though when the guests tends to increase that's when the service become slow, but you wont even notice it coz they were all nice. I did not give them 5 star coz they only accept cash payment which might not convenient to some as many rely already to their cards. Over all it was a pleasant experience. Will definitely come back.